Platin Casino
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Platin Casino
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URL: platincasino.co.uk
Established Year: 2013
Mobile Compatibility:

Profile

Licenses: UK
Payment Methods: Apple Pay, CashtoCode, MasterCard Debit Card, MuchBetter, NETELLER, PayPal, Rapid Transfer, SOFORT Überweisung, Skrill, Trustly, Visa Debit, Wire Transfer, dotpay, ecoPayz, giropay, paysafecard
Game Providers: Yggdrasil Gaming, Merkur Gaming, ELK Studios, Authentic Gaming, WMS, Thunderkick, StakeLogic, Relax Gaming, Red Tiger Gaming, Quickspin, Push Gaming, Playson, Oryx Gaming, Kalamba Games, Gamomat, Evolution Gaming, Endorphina, Big Time Gaming, Barcrest Group, BALLY WULFF, Amatic Industries
Currency: GBP
Languages: English
Features: Instant, Live Dealers, Progressive Jackpots, VIP
Support: Email, Live Chat

Platin Casino Review

Review last updated on February 15, 2021

Although Platin Casino was established in 2013, this brand did not enter Great Britain and become accessible for UK players until 2020. However, this is due to Platin Casino waiting to acquire a remote gaming licence from the UK Gambling Commission (UKGC). Now that the UKGC has provided the brand with approval, British residents have the choice of signing up to experience a wide selection of gaming content.

Games

These have been clearly displayed beneath the headings of slots, live casino, jackpots, and table games. A couple of worthwhile additions include the categories that are devoted to top games and new releases. While Evolution Gaming stands out as the live casino software provider, the other principal names feature Microgaming, NetEnt, Play’n GO, Pragmatic Play, 4ThePlayer, Red Tiger, Yggdrasil, Iron Dog, Quickspin, Leander, Push, and Big Time Gaming.

The coming together of more than a dozen leading software providers has bolstered the quality of the video slot selection. Since building up this category, Platin Casino has released the likes of Phoenix Reborn, Treasures of Lion City, Ivory Citadel, North Storm, John Hunter & Da Vinci’s Treasure, Rich Wilde & the Tome of Madness, 9k Yeti, Yokozuna Clash, Diamond Blitz, Neon Staxx, Baron Samedi, The Sword & The Grail, Lord Merlin & the Lady of the Lake, and Rainbow Riches: Pots of Gold.

Platin Casino has a smaller category of slots for titles that can also provide access to a progressive jackpot. The likes of Fire Joker and Treasure Nile start small before rising to higher levels in the likes of African Legends, Sisters of Oz: Wow Pot, Book of Atem: Wow Pot, Absolootly Mad, Wheel of Wishes, and the renowned Mega Moolah. However, only several jackpot titles are available when compared to the main video slots.

Some of the top virtual casino tables have been provided by Microgaming as well as 1X2 Gaming, Play’n GO, and NextGen. Over a dozen options have been installed for instant access, including French Roulette, Premier Roulette, American Roulette, Roulette Diamond, Mini Baccarat, Vegas Downtown Blackjack, Vegas Strip, Blackjack, Atlantic City Blackjack, and Classic Blackjack. What sets these apart from the live tables is that they can be played at any time.

The live tables are managed by human dealers and this requires a schedule, which means that some of the games are not always operational. From the schedule, a user can play options such as Immersive Roulette, Double Ball Roulette, Speed Baccarat, Dragon Tiger, Triple Card Poker, Silver Blackjack, Infinite Blackjack, and Salon Prive Blackjack.

A more recent innovation has been the rise of game-show live tables that are hosted by Platin Casino. Those which have been provided by Evolution Gaming include Dream Catcher, Football Studio, and Lightning Roulette.

Banking

Platin Casino has prepared for the UK market by introducing GBP as the primary currency for registered players. No fees are charged on deposits or withdrawals and the processing time is supposedly instant, though do check with the cashier at the time of any transactions. The options include MuchBetter, Trustly, ecoPayz, Skrill, RAPID, paysafecard, NETELLER, and debit cards.

In the UK, Platin Casino can only accept players who are willing to complete the necessary Know Your Consumer (KYC) checks that are demanded by the UKGC. To complete these, a player can submit a scanned image of their ID as well as proof of their address. These KYC steps must be cleared before real-money wagering and withdrawals can be facilitated.

Mobile

Getting into the technical details, Platin Casino has been optimally designed as a web app that is compatible with HTML5 browsers such as Chrome, Safari, and Firefox, which can be installed on Android or iOS. By operating as a web app, Platin can be played from a browser and this ensures that no apps need to be downloaded, installed, or updated. A player simply logs in from a web browser on their fully updated operating system.

VIP & Bonuses

New depositors at Platin Casino can receive a welcome bonus on top of their cash stake. Please note that there are terms and conditions (T&Cs) to follow, including max winnings, max stakes, 30x wagering requirements, and time durations. You should read all of the T&Cs carefully before committing to the current welcome offer. A further offer at Platin Casino is the Friday Fiver, which can yield a £5 slots bonus from a £5 deposit.

Security & Fairplay

Platin Casino operates in web browsers and requires that users accept cookies to receive full functionality. Any further clarification regarding cookies can be sought within the privacy policy. Speaking of privacy, Platin Casino uses encryption and firewall technology to prevent financial transactions and data from being intercepted. These steps have been taken to comply with the EU’s General Data Protection Regulations (GDPR).

As a British-based casino site, Platin has been required to provide the UKGC with evidence that all software and random number generators (RNGs) are operated fairly. As long as the UKGC licence remains in place, this is evidence that Platin can be trusted in regards to fair play. Going a step further, the casino could share evidence of public payout percentages from the past results of games.

Support

Platin Casino has support form that can be submitted after a player has input their name, email address, subject, and message. For reference, a player can request that a copy of the support form is sent to their inbox. For anybody who prefers live chat, this feature is only provided when a registered user is signed-in to their account.

Additionally, the support page has been written to include frequently asked questions (FAQs) as well as categories that include bonus conditions, promotions, T&Cs, privacy, cookies, and banking. There is also advice on the complaints’ procedure, with Platin welcoming direct complaints. Alternatively, the Independent Betting Adjudication Service can be contacted for assistance.

FAQ

Is Platin Casino accessible in the UK?

To clarify, this has only been possible since 2020. Platin Casino was launched in 2013 but did not seek a UKGC licence until more recent years.

Are my payments protected?

Yes – Platin Casino uses an encryption certificate from Sectigo RSA. To clarify, an encryption certificate is used to scramble the information that is transmitted between Platin and players.

Why can’t I deposit with my credit card?

There is a regulation in the UK that prevents players from depositing with a credit card at online gambling sites. Therefore, any deposits must be paid at the time of the transaction. Debit cards and a range of other methods, as specified above, can be used.

How come I didn’t receive my Friday Fiver bonus?

Always remember to check if Skrill, NETELLER, or any other deposit method is excluded from a bonus promotion. This is the case with the Friday Fiver bonus and it might happen with others.

What is causing my game to stall?

The first steps are to check if your operating system and web browser are fully updated. If they are, then trying clearing your cookies and cache. Failing that, please contact the support team for specialist technical advice.

Are there any options to support responsible gaming?

Of course – Platin Casino provides a range of responsible gaming tools to include wagering limits, loss limits, deposit limits, session limits, time-outs, and self-exclusion. Platin can also connect users with GamStop and BeGambleAware in the UK.

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