We take great pride in providing extensive and bias-free online casino reviews. Our expert team consists of people with over two decades of experience in the gaming industry and they came up with our reliable twelve-step review process. This process removes any confusion and focuses on the most important aspects of each brand, such as customer service, integrity, and the overall quality of service.
With the online gambling industry growing at such a quick pace, the process of finding a reliable online casino that meets your preferences can easily become quite overwhelming.
Keeping these factors in mind, our team with 20+ years of experience in the field has come together to create an extensive but straightforward review and rating process that makes it possible to easily pick out any and all operator's good and bad sides.
You can rely on our review process to help you make informed decisions when picking an online casino, as it informs you about available games, supported payment options, overall service levels, and types of promotions that cater to your particular needs and expectations.
Keep on reading to find out about each individual rating criterion to learn more about our review process and why you should pay attention to these criteria when deciding whether to join an online casino site.
As a player, you want to only play on a site that offers the highest level of safety and security. We are not talking just about using SSL encryption here. Our team looks into licensing information and data from independent review bodies to come up with the rating.
In the same vein with the previous point, properly regulated online casinos are much likelier to offer fair games and transparent odds. They'll also provide quick withdrawals with no delays. In this category, Crypto casinos often have an upper hand, as they are able to offer Provably Fair tools.
Casinos scoring high in the payout department offer a great number of banking options and provide fast withdrawal processing. These operators also have very clear and transparent policies when it comes to cashout times and account verification procedures.
A strong and reliable casino brand isn't based on marketing but on the actual services they provide for their players. And who can tell us more about this aspect than players themselves? Feedback from the community is thus invaluable in determining the overall rating of an online casino.
Top-tier casinos give players easy access to customer support at all times. To get a high rating, we expect an online casino to provide various contact options, like Live Chat, email, and even a direct phone line available to you around the clock.
In the online gambling industry, top-tier game developers and software providers only cooperate with reliable and trustworthy casinos. Thus, online casinos offering games and products by these companies get higher rankings.
Online casinos that care about their players tend to offer a variety of localized payment methods to make payments quicker, safer, and cheaper for the end user. These operators usually go through an extensive review process by those payment providers, which further improves their reliability.
Mobile gaming has become a core part of the online gambling industry and it is here to stay. Top-tier online casinos will thus offer players easy access to everything, from games to payments and support, via a native app or a mobile-friendly website. You can thus access your favorite online casino wherever and whenever you feel like it.
Trust plays a huge role in any online casino's success. Since these operators don't offer a physical location you could visit, we take into account their online reputation and seriously consider it before coming up with our overall score.
For most people, online gambling is primarily about relaxing and having fun. The more games you have at your disposal, the more fun you'll be able to have on the site. Thus, we look at the overall gaming portfolio offered by the operator and what sort of variety they have (jackpots, live dealer tables, etc.). Those operators that have more to offer, especially across their desktop and mobile platforms, get a higher score in this category.
Online gambling is an international industry, but casinos that really care about their players put a lot of effort towards localization. This helps you enjoy your gaming experience more, being able to better understand terms and conditions, talk with customer support, and play a variety of games available in your jurisdiction without making costly mistakes.
Promotions play an important role in the overall gaming experience, but we try to look beyond the face value of the welcome bonus. Our team looks into specific terms and conditions such as wagering requirements to determine if the bonus offer brings real value for the player and provides actual winning opportunities. Beyond this, we also look into promotions for regular customers and VIP programs the operator has in place to show appreciation for its loyal players.
Our experts review and rank hundreds of online casinos and gambling sites, taking each site through our extensive review process covering over 12 key factors.
We regularly verify our reviews and gambling sites database for up-to-date and valid information. Ongoing updates include bonus offers, changes in terms, licensing, and more.
We add a critical validation layer to our online casino and gambling sites' reviews and ranking by continuously processing players' complaints and feedback.
Find the best, most trustworthy online casinos that earned the right to display our Seal of Approval.Learn more
Does your online casino offer exceptional player value and service excellence? Submit your site for OCR Seal of Approval review.
No, we provide fully unbiased and transparent reviews for top-tier online casinos. The only way for a site to acquire the Seal of Approval is by meeting the highest standards across all of our twelve review points.
We highly value regulation and believe proper licensing is one of the most important aspects when choosing a new online casino. When playing on a licensed site, you have the peace of mind that things are regularly checked by authorities and have someone to turn to if there is ever a problem or a dispute you can't resolve on your own.
A welcome bonus and incentives are a nice addition to your gaming experience, but they're not the most important aspect. In the long run, it is much more important what sort of care and support you will receive from the site and how much they care about their customers' satisfaction.
After we select a particular casino to be reviewed, we will use our twelve criteria to check the quality of their service across the board. After this in-depth process is completed, those operators scoring the highest average rating across all categories will receive our Seal of Approval.
OCR has over two decades of experience in the gaming industry, providing fair, unbiased, and detailed casino reviews and gambling guides. Our review process and practices are also constantly updated to keep up with the changes in the online gambling space.
Online casinos that score very high across all of our twelve review criteria are awarded the Seal of Approval and appear high in the list of recommended operators. You can rest assured that casinos selected for the Seal of Approval are completely safe, reliable, and trustworthy.
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OnlineCasinoReports is a leading independent online gambling sites reviews provider, delivering trusted online casino reviews, news, guides, and gambling information since 1997.
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