Jackpot.com Casino
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Jackpot.com Casino
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URL: uk.jackpot.com
Established Year: 2016
Mobile Compatibility:

Profile

Licenses: UK
Payment Methods: EPS, Euteller, Maestro, MasterCard, MuchBetter, NETELLER, Neosurf, PayPal, SOFORT Überweisung, SafetyPay, Skrill, Trustly, Visa, WebMoney, Wire Transfer, paysafecard
Game Providers: Microgaming, Pariplay
Currency: GBP
Languages: English
Features: Instant, Progressive Jackpots
Support: Email, Facebook, Live Chat, Phone

Jackpot.com Casino Review

Review last updated on August 15, 2021

Jackpot.com Casino is the gaming channel of a wider iGaming brand that can also provide UK players with access to lottery draws. This review, however, will focus entirely on the competitive ranges of online casino games and services that are provided by Jackpot.com, which was launched in 2016.

Games

There are multiple gaming channels to explore and Jackpot.com Casino focuses on sharing access to video slots, progressive jackpots, live dealers, and table games that have been developed and/or provided by Playtech. However, we had the option of switching to the Games and Live Casino channels to also have access to games from the likes of Netent, Eyecon, Quickspin, Pragmatic Play, Microgaming, and Tom Horn.

The Playtech progressive jackpot slots offer access to at least 50 titles, including options such as Storms of Ice, Age of the Gods, Book of Dwarves, King of Olympus, Gem Splash: Marilyn Monroe, Land of Gold, Gladiator: Road to Rome, Grease, Bounty of the Beanstalk, Gold Rally, and Adventures beyond Wonderland.

With Jackpot.com, there are many other standard Playtech slots and these can be arranged based on their popularity. The leading options that we encountered were Blue Wizard, Absolutely Mammoth, Buffalo Blitz 2, Sky Queen, Legacy of the Wild 2, and Wild Lava.

To clarify, we were only able to play slot games from the other software providers by accessing the Games channel, which can be done with the same Jackpot.com account. In that area, the key titles are comprised of Codex of Fortune, Wacky Waves, 5 Lions Megaways, Starburst, Scroll of Dead, Fluffy Favourites, Shaman’s Dream, and Mega Moolah, which features a progressive jackpot.

When analysing the live casino games, we were more impressed by the range of Playtech tables, given that the majority of UK sites seem to partner with Evolution Gaming. While the best Playtech tables included Quantum Roulette, Spread Bet Roulette, Sic Bo Deluxe, and All Bets Blackjack, there were also impressive game shows like Spin a Win, Buffalo Blitz Live, and Deal or No Deal: The Big Draw.

However, live games can be demanding for data and it might be easier for some users to play the virtual table games instead. These options consist of Diamond Bet Roulette, Mega Fire Blaze Roulette, European Football Roulette, Cashback Blackjack, Premium Blackjack, Caribbean Stud Poker, and Heads-Up Hold’em.

Banking

As of this review, we found that the Jackpot.com Casino was operating as a dual currency interface with the ability to process deposits and withdrawals in GBP or EUR. To clarify, British residents can pay in GBP with VISA Debit, Maestro, or MasterCard Debit. However, they cannot be allowed to deposit with a credit card, as a ban was enacted on 14 April 2020 in the UK.

No fees are applied by Jackpot.com and deposits can be completed instantly with the likes of Fast Bank Transfer, NETELLER, Skrill, MuchBetter, Neosurf, PayPal, paysafecard, Trustly, and Boku. Comparatively, there is a smaller range of withdrawals methods, including debit cards, MuchBetter, or Fast Bank Transfer.

Mobile

We found that Jackpot.com operates similarly to other mobile casino sites in the UK by providing instant-play access to games instead of through a native app that requires installation. This enables a new user to create an account or else sign in with a smartphone or tablet that is powered by Android or iOS. At no point will the player need to install a mobile casino app from Jackpot.com.

VIP & Bonuses

It was surprising during the review to find that Jackpot.com Casino had no bonuses or promotions to provide. However, this policy could be revisited in the future, based on Jackpot.com’s drafting of terms and conditions (T&Cs) to govern the provision of bonuses and promotions.

Among those listed in the T&Cs were bonuses, cash spins, and casino tournaments. Also, when a bonus is provided, the user needs to overcome 30x wagering/play-through requirements. While this threshold compares generously in the industry, the availability of the promotions does not.

Security & Fairplay

Players have the option to access Jackpot.com Casino via Mozilla Firefox, Google Chrome, or Internet Explorer and receive protection in the form of an encryption certificate that was granted by Go Daddy when our experts tested the site. Please note, however, that attempting to access the site via an insecure Wi-Fi connection could compromise the encryption that Jackpot.com Casino is trying to share.

The trust of Jackpot.com emanates from the online casino site operating with a legitimate gaming licence from the UK Gambling Commission. To further bolster the fairness of the site, Jackpot.com maintains relations with GamStop and BeGambleAware to ensure that users are afforded access to responsible gaming advice and protections.

Support

When accessing the support services of Jackpot.com Casino, we noted that assistance can be provided during the hours of 11:00 until 21:00 CET. This applies to the communication that is made between the customer service team and the players. Ultimately, contact in the UK can be facilitated via live chat, email, telephone, or off-site on the Facebook Messenger service.

With Jackpot.com, we also noted the availability of helpful information on the site. Aside from consulting the T&Cs or the privacy policy, users can also look at the frequently asked questions (FAQs) and document section, which details how a user can verify their identity and receive access to withdrawals.

FAQ

How can I verify my account?

By scanning and submitting an image of your photographic ID (driving licence or passport), proof of address (utility bill, bank statement, or tax bill), and proof of your payment (card scan, bank statement, or an eWallet invoice).

What is an affordability check?

To comply with UK legislation, a new player needs to answer questions about their finances to enable the casino to verify that the user can afford to wager.

Can I use another currency aside from GBP?

Deposits can be made via EUR but all withdrawals have to be completed in GBP.

Will I be charged a fee for my payment?

Not unless a fee is applied by your payment provider. GBP funds can be transferred directly and without incurring any charges. This policy also applies to withdrawals, unless you need a currency exchange with your payment provider.

How long should I wait for my payment to be processed?

While a deposit is processed instantly, you should be prepared to wait for up to three days for a withdrawal to be processed and transferred to your off-site account.

Why can’t I deposit with a credit card?

To protect UK residents, any online casino site operating in the country is not permitted to accept a deposit with a credit card. This has been the case since 14 April 2020 and the legislation was introduced to ensure that players only ever wager with what they can afford to lose and that they do not generate losses on credit that can generate further interest on failed payments.

Which player protections are provided?

At Jackpot.com, a user has the option to apply daily, weekly, or monthly deposit limits after creating their account. Users can also assign a periodic reminder, known as a reality check, to ask them if they want to keep playing. If desired, users can activate a time-out function and take a break for one day, one week, or one month. There is also a self-assessment tool and the option for users to exclude access to their account for six months up to five years.

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