We know how confusing the online gambling industry can be for new players. This guide covers everything you need to know about online gambling safety, bonuses and promotional offers, the best games, and other essential questions. This list of FAQs on online gambling is an excellent resource for new players.
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In This Guide
For decades, we have helped players navigate the maze of online gambling regulations, including uncovering the best welcome bonus offers and learning about online casinos. Our online casino experts spend their time delving into details to create clear, simple-to-use and sensible guides to help you do what you love most: play casino games.
It becomes apparent that there are specific questions new players will ask and some that experienced players may need to be reminded of. To answer these questions, we created a comprehensive online gambling FAQ.
We have compiled the most frequently asked questions about gambling on the internet under clear headings to make it easier for you to find the answers that you seek. We've provided information on Getting Started and Casino Games, Promotions, Deposits & Withdrawals, Bonuses and Games, Licensing and many other fascinating topics.
Navigate to the topic you are interested in and then carefully read the Frequently Asked Questions. If you have any questions, don't hesitate to contact us. We're happy to answer any questions you may have and offer additional insight for your benefit. We may also include your topic in the frequently-asked questions (FAQs), which will be helpful for other members of the community.
Is online gambling allowed?
We recommend online casinos that are internationally licensed and regulated by respected gambling authorities. We suggest first checking whether online gambling is allowed in your country.
What age is legal for online gambling?
Online gambling is legal in most countries. The UK, however, requires that customers be 18 years old or older to gamble in regulated casinos.
How can I sign up for an online casino?
After you've found the right online casino for you, click the button or link on our website to visit it. Once you have completed the sign-up process, your first online gambling website will be available.
Can I open more than one account at the same casino?
No, you cannot. The casino will not allow you to create multiple customer accounts. This is done to protect the integrity and security of your account.
How can I contact the casino?
You can reach the customer service department at any hour of the day. Click on the Help or Contact link to reach them. Casinos offer support via telephone, email, or live chat.
How can I open accounts at multiple online casino sites?
Yes, you may. Yes, you can join as many online casinos as you wish. However, we do not recommend that you be active in more than four casinos at once. This will enable you to manage your budget and build ties with casinos.
Do you need high-speed internet to play casino games online?
Stable internet is essential, but it doesn't have to be the fastest. The casino software can transfer very little data between devices, so it works on mobile and land-based connections. Live casino games that stream high-resolution video require high-speed internet connections in order to play.
Are there any free casino games?
Many online casinos offer demo casino games to help you get started. You can also play for free with bonus chips or slots spins, and you could win real chips.
Can online betting systems be used?
Because they depend on luck, casino games are known as games of chance. Although betting systems may give the illusion that they have control, there is not enough evidence to prove that they work over the long term.
What is the House Edge?
The house edge is the percentage of time that the casino can win. This margin cannot be achieved through cheating but through clever game design. Every game has rules that favour the house differently.
Which is the best online casino game?
It is not easy to choose the best casino game. There are many casino games to choose from, offering a wide range of entertainment. We recommend that you try all the main game categories - video poker, blackjack, and slots - to discover the games that appeal to you the most.
Does online gaming make it illegal to count cards?
Card counting is legal but not illegal. Online card counting is impossible, as the casino software uses all the cards available for each game. It would resemble a live dealer flipping the entire deck after every hand.
What's a live dealer casino?
You can play live dealer games at an online casino with a live croupier or other real players. You can stream the games via high-resolution video to your computer or mobile phone from a land-based gambling site or specialist studio.
What does RTP stand for?
RTP is the Return to Player. This is the theoretical percentage that a game will pay back to players over time. It also includes the inverse of House Edge. A 97% RTP means a casino game has a 3% house advantage.
What does RNG stand for?
RNG is an acronym for Random Number Generator. This software is a highly specialised bit of casino software. It defines the outcome of every casino game. It stores all rules and calculates all the payout potential. Third-party assessors and regulators verify that the code produces honest and fair results.
What is a progressive jackpot?
A progressive jackpot is an amount that is larger than a standard jackpot. It increases in value by adding a small percentage from every wager to the prize pool. As players wager more, the prize pool increases. It diminishes when the jackpot is hit but then grows again.
Do all Online Casinos Offer Players Real Money Bonuses?
All the casinos that we recommend to players offer real-money bonuses to encourage you to sign up. You can also enjoy ongoing promotions that will encourage you to stay loyal to the casino.
What is a Free Spins Bonus?
These bonuses don't require you to make a deposit upfront, and they do not increase the balance in your account. Instead, you will enjoy scores of free games on many different slot machines.
What's a Deposit Match Bonus?
A deposit match bonus allows you to receive a bonus equal to a percentage of your deposit. A 100% bonus on a £60 Deposit would result in your account receiving a £60 credit in bonus funds.
What's the Loyalty Programme of an Online Casino?
Loyalty programs, a.k.a. VIP Programs, offer special offers and increased rewards based on player levels. They are not well regarded in the UK, as tiering depends on how much you spend. These programs offer comp points (CPs), which players can use to claim bonus chips without depositing extra funds.
Must I Take the Bonus Offers?
While bonus offers can be great for increasing your gaming sessions, experienced players prefer to play using their own money because they can withdraw anytime without meeting any of the wagering requirements.
What is the wagering requirement?
You must wager the bonus amount a specified number of times before requesting a withdrawal. This is to protect the casino against bonus abuse.
Am I allowed to use my credit card to make a deposit at an online casino?
No, due to latest regulation in the UK, you cannot deposit with a credit card. The most common banking method to deposit at an online casino is using a debit card.
Is it Possible to Play in My Local Currency?
Online casinos usually offer withdrawals and deposits in the most popular currencies. But what if you have a less-known banking method or live in a country that has a different currency? We recommend you review your chosen online casino's conversion rates and bank fees. All transactions in the UK are made in Pounds Sterling (GBP).
What's an e-Wallet? Is it Safe?
An e-wallet works in the same way as a prepaid card online. You fund it and then use your details to transact at an online casino. For those new to online banking at online casinos, this buffer adds an extra layer of security between your bank information and the casino.
Can I Play Online Casino Games with Bitcoin?
Several online casinos trusted by players accept Bitcoin deposits and withdrawals. The best thing about cryptocurrency transactions is their speed and low cost.
What Bank Fees are there for Gambling?
We recommend verifying the fees for the bank method used at your favourite online casino. Each transaction will cost between 1.5% and 3.5% of the deposit amount. Some banking institutions charge flat fees for transactions.
How Long Does it Take to Withdraw Funds?
The withdrawal process varies depending on which method you use. Debit card withdrawals can take up to 7 business days to process, e-wallets can take around five business days, and Bitcoin payments can take under an hour.
Why Should I Play at a Licensed Online Casino Operator?
Online gambling has been revolutionised by regulation and licensing. Licensees can show they can pay any amount of jackpots, have processing agreements in place with local banks and are regularly audited for fairness and accuracy.
What's an Online Gambling Regulator?
A gambling regulator is an organisation legally established in a country or region and is solely responsible for overseeing licensed online casinos. They support and protect local online gambling communities that play at their licensed online casinos.
Are Online Casino Games Fair with Transparent Outcomes?
All the casinos that we recommend have high standards of fairness and honesty. This means that every game result and payout will always be correct. The integrity of operations is assured at all our recommended online casinos.
Must I Verify My Online Casino Account?
They (the online casino) will ask you to verify your account by email or SMS in order to ensure you are the legal account holder.
What Happens If I Forget My Username/Password Combination?
Contact customer service to renew your login credentials. You will need to answer certain account-related questions.
Can Online Casinos Keep My Funds Safe & Secure?
Online casinos process large amounts of money as part of their core operations. This makes them extremely secure. We recommend that you withdraw your winnings from your casino account and not treat it as a bank account, despite it being extremely safe.
How Do Online Casinos Safeguard My Personal Data?
SSL certificates featuring 128-bit or greater encryption protocols are used to secure casino websites. These certificates are the same digital security certificates used online by banks. Their data servers are also kept in safe locations, where only highly-rated and scrutinised personnel can access them.
Can Online Gambling Sites Sell My Personal Data?
Absolutely not! Online casinos provide entertainment for their players. They establish trust by building a solid reputation. They will not share or sell your banking information or personal data as this would compromise their relationship with your gambling activity and reduce their chances of making money.
Is The Online Casino Software Secure?
It is safe. Online casinos depend on your loyalty and support to thrive like banks. Online casinos use up-to-date encryption certificates and adhere to strict international data security protocols in order to protect your information online.
How Do I Install the Online Casino Software?
To gamble online, you don't need to download any software. Most online casinos allow you to access their games through their secure websites.
Is it Legal to Gamble on My Mobile Phone?
The top online casinos offer mobile apps for their clients or mobile-optimized websites that allow them to gamble anywhere they choose. If online gaming is legal where you live, you can play on mobile too.
Does the Casino Software Work on my iPad and iPhone?
Yes, iOS software is a stable mobile operating system that's secure and reliable. Casino developers have made sure their games work perfectly for Apple users.
Online gambling is an enthralling topic. It's full of jargon, terms and unique player lingo that can take years to learn. You will be able to understand the most important elements of online gambling and speak like a veteran casino player with our handy glossary.Learn more
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