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In May 2022, the Gambling Commission undertook a detailed compliance assessment of Gamesys, a prominent operator of 16 UK gambling sites such as Ballycasino and Jackpotjoy Casino. The evaluation revealed critical failings in the operator's systems and controls, active between November 2021 and July 2022. Consequently, Gamesys, owned by Ballys Corporation, faced a heavy financial penalty for these lapses. Social Responsibility and AML Shortcomings The Commission's investigation unearthed several instances where Gamesys did not adequately identify customers at risk of gambling harm. Notably, the company's reliance on individual voluntary arrangements or insolvency indicators as signs of gambling harm was deemed inappropriate. Furthermore, their system of deposit limits failed to flag potential risks of harm in several cases, with instances of significant losses by customers over short periods raising red flags. Inadequate Customer Interactions and record-keeping Another area of concern was Gamesys' inadequate interactions with customers who might be at risk of or were already experiencing gambling-related harm. In some cases, the company's interactions could have been more robust and better timed, with one instance involving a recommendation of new games and promotions to a player who had already lost a significant amount. The Commission also criticized the operator for not recording sufficient details about these interactions and the rationale behind decisions, contrary to its responsible gambling procedures. Failures in Anti-Money Laundering Measures On the anti-money laundering (AML) front, the Commission found that Gamesys had failed to conduct due diligence checks on several customers who had deposited large sums of money. These failings included an over-reliance on third-party information or verbal assurances from customers. The Commission also noted that Gamesys' policy on the reinvestment of winnings was inadequate to mitigate risks related to the origin of deposited funds. Consequences and Corrective Actions As a result of these findings, Gamesys was fined £6.0 million and required to undergo a third-party audit to ensure effective implementation of AML and safer gambling policies. The Commission acknowledged Gamesys' cooperation throughout the investigation and noted that the operator had corrected its failings. Additionally, the regulator clarified that there was no evidence of criminal funds being deposited by the customers reviewed in the investigation. Commitment to Safe and Fair Gambling The Gambling Commission's executive director of operations, Kay Roberts, emphasized the regulator's dedication to ensuring fair, safe, and crime-free gambling. Roberts stated that businesses failing to comply with policies can expect substantial regulatory actions, underlining the Commission's commitment to upholding high standards in the gambling industry.
In a significant regulatory move, the Malta Gaming Authority (MGA) has announced the cancellation of Genesis Global's B2C gaming license. This decision effectively bars Genesis Global from offering gambling services under this permit. It marks a critical turn of events for the operator, which had been leveraging this license to run 23 websites. Malta regulator cancels Genesis Global license. The MGA's decision to cancel Genesis Global's license comes after an initial suspension in January of the previous year. The complete cancellation, effective immediately, follows the company's noticeable decline, culminating in its winding up in December 2022. This decisive action by the MGA underscores the regulator's commitment to maintaining the integrity and trustworthiness of the gaming industry in Malta. Genesis Global's network, encompassing websites such as Vegasoo, Sloty, Casinojoy, Spinit, and Genesiscasino, is directly affected by this cancellation. The regulatory body has mandated Genesis Global to settle all outstanding fees owed to the MGA. Furthermore, the company must submit documentation within seven days from the notice of cancellation confirming the return of funds to all players across its network. Additionally, Genesis Global must remove all references to the Malta license from its websites, a standard procedure following the revocation of such permits. One year on from Genesis Global collapse Genesis Global's license cancellation is a culmination of unfortunate events for the company. The firm faced severe financial challenges, evidenced by its decision to lay off all employees in December 2022, just before Christmas, and initiate insolvency proceedings. This drastic action came amidst warnings that the company might fail to meet its payroll obligations, including December salaries and notice pay. The collapse of Genesis Global occurred shortly after CEO Ariel Reem's departure and the company's exit from the UK gambling market. However, the reasons for these events were not publicly disclosed at the time. Genesis Global's troubles were not new, as evidenced by the suspension of its UK license in 2020, which was later reinstated. However, the company's ultimate downfall and the cancellation of its Malta license represent a significant development in the iGaming industry. MGA's collaboration with the appointed liquidator In the wake of the license cancellation, the MGA has stated its intention to work closely with the appointed liquidator for Genesis Global. This collaboration aims to ensure that players recover any funds held by the company. The MGA's involvement highlights its role in protecting players and maintaining the gaming integrity of the gaming sector. It is important to note that the license cancellation could be subject to appeal, a standard procedure in regulatory actions of this nature. This provides a window for Genesis Global to contest the MGA's decision, although the outcome of any such appeal remains uncertain. Suspensions and cancellations mount up in Malta. The cancellation of Genesis Global's license is part of a broader trend of regulatory actions by the MGA. This year, Genesis is the third business to have its Malta license canceled or suspended, indicating a tightening of regulatory oversight in the jurisdiction. Recent actions include suspending Rush Gaming's license and affecting its Fansbet and Onebet websites. While the specific reasons behind this suspension were not detailed, the MGA did mention that permits could be suspended for breaches of gambling-specific regulations or laws in Malta. Similarly, Betago also faced license cancellation last week, with the MGA instructing the company to return all funds to players and remove any reference to the permit from its websites.
Games Global, a significant name in the online gaming content industry, is gearing up to make a remarkable presence at ICE London 2024. The highlight of their participation this year is the 'Studio Boulevard' aboard the Sunborn Yacht, which is set to offer guests an immersive experience into their extensive game offerings. A Unique ICE Experience on the Sunborn Yacht Games Global is taking its ICE presence to the next level by hosting an array of events and showcases on the Sunborn Yacht, which is located just a short walk from the conference venue. This luxury yacht will transform into an interactive space where Games Global will exhibit diverse and dynamic content from its 39 exclusive studio partners. The yacht will feature specialized areas, including the Games Global Introducing Lounge, dedicated to five brand-new studios, and the Games Global Live and Table Games Lounge, which unites experts from both verticals. Expansive Content Portfolio and Progressive Jackpots Alongside showcasing its proprietary content portfolio of over 1,300 games, Games Global is also home to some of the industry's most significant online progressive jackpots, such as Mega Moolah™, WowPot!™, and the newly introduced King Millions™. These jackpots are renowned for paying out substantial eight-figure sums and are a testament to the company's leadership in the jackpot domain. Exclusive Farewell London Party and Tournament An exclusive 'Farewell London' party will occur on the Sunborn Yacht on Wednesday, 7 February. This event will feature the 'Tournament of all Tournaments,' a massive live slots contest showcasing select upcoming releases from each exhibiting studio. This contest is poised to be a highlight, demonstrating the innovation and creativity of Games Global's partner studios. A Year of Success and Anticipation for 2024 After a highly successful 2023, which saw the release of over 240 exclusive games from its global network of partners, Games Global is returning to ICE London with renewed energy. Last year, the company released 242 titles, including 31 bespoke games created exclusively for specific operators, highlighting its commitment to delivering relevant and differentiated content. ICE London 2024 marks the beginning of another anticipated successful year for Games Global, with an exciting roadmap to unveil. Walter Bugno on the Company's Vision Walter Bugno, CEO of Games Global, expressed enthusiasm about building on the previous year's success. He emphasized the company's core values of boldness, authenticity, responsibility, and togetherness, which will be prominently featured at ICE London 2024. Bugno's statement illustrates GGlobal'sbal's aspiration to be the leading force in the gaming industry known as 'The'One.' About Games Global As a leading supplier in the iGaming industry, Games Global offers a unique and innovative portfolio, including a record-breaking progressive jackpot network and a catalog of 1,300 games. With 39 studios and a distribution channel that serves 700 global gaming brands, Games Global is an important player in shaping the future of online gaming. Their presence at ICE London 2024 is not just an exhibition but a demonstration of their commitment to innovation, quality, and partnership in the iGaming world.
Games Global, a dominant player in the iGaming industry, has forged a substantial partnership with bet365, unleashing a range of its world-class progressive jackpot games like Mega Moolah™ and WowPot!™. This launch infuses bet365's online casino offering with a new level of excitement and the potential for huge wins. A Fresh Injection of Excitement at bet365 On 25th January 2024, Games Global introduced 15 of its celebrated games, including fan favorites like Mega Moolah™, Wheel of Wishes, and Immortal Romance Mega Moolah™, to bet365 Games in the UK and other selected markets. This rollout also includes newly released titles such as Cash N Riches Megaways™ WowPot!™, Treasures of Kilaueau Mega Moolah™, and Wolf Blaze Megaways™ WowPot™. This initiative marks a significant enhancement of bet365's jackpot game offerings and a deepening of the successful partnership between Games Global and bet365. Mega Moolah™ and WowPot!™: Industry-Leading Jackpots Games Global's Mega Moolah™ and WowPot!™ are among the industry's most recognized online progressive jackpots. In 2023 alone, these jackpots collectively paid out over €155 million, dropping prizes every 10 seconds on average. Notably, WowPot!™ awarded a staggering €38.4 million on Alchemy Gaming’s Wheel of Wishes in December 2023, setting a record for the largest jackpot prize ever won on an online slot. This collaboration further cemented Games Global’s reputation as a provider of games with life-changing win potentials. Comments from Games Global and bet365 Julie Allison, Chief of Revenue at Games Global, expressed pride in their unrivaled jackpot network, noting that the launch with bet365 is a testament to the demand and success of their product offering. The availability of Mega Moolah™ and WowPot!™ across multiple jurisdictions and the addition of bet365 to their partnership network signifies a significant achievement for Games Global. A spokesperson from bet365 highlighted the importance of including Mega Moolah™ and WowPot!™ titles in their portfolio, emphasizing the potential for record-breaking wins for their players. They also acknowledged the strengthening of their partnership with Games Global, looking forward to creating unforgettable gaming experiences together. About Games Global and bet365 Games Global is a leading supplier of unique and innovative iGaming content, featuring a proprietary catalog of 1,300 games, a record-breaking progressive jackpot network, and partnerships with 40 studios. The company services around 600 global gaming brands, bringing force and direction to online gaming. bet365 Games, with over 90 million customers worldwide, offers its products in more than 20 languages and supports transactions in 26 currencies. The platform is committed to promoting safer gambling, emphasizing responsible gaming practices. A Win-Win Collaboration This collaboration between Games Global and bet365 is a win-win for both entities and their customers. Players on bet365 now have access to some of the industry's most lucrative jackpot games, enhancing their gaming experience with the prospect of life-changing wins. The partnership reinforces Games Global's position as a leading content provider and bet365's commitment to offering top-quality, diverse gaming options to its vast customer base. As Games Global continues to innovate and expand its offerings, collaborations with bet365 will further solidify its standing in the online gaming industry. Responsible Gambling To support responsible gambling, bet365 offers a variety of tools designed to help maintain control over gambling activities. For those 18 and older, responsible gambling is essential. If you need assistance, please visit gamcare.org.uk or call the National Gambling Helpline at 0808 8020 133. More information can be found at begambleaware.org. Help is readily available.
NE Group, a premier B2B iGaming software supplier, is excited to announce the launch of an enhanced version of its popular sports-themed crash game, Defender. First introduced in 2022, Defender has undergone significant user interface and design upgrades to provide an even more captivating gaming experience. Revamped User Experience and Design The latest version of Defender features several key enhancements to improve user interaction and overall gameplay. NE Group's technical team has optimized the game's code and minimized unnecessary intervals, resulting in faster load times. This optimization ensures a smooth and uninterrupted gaming experience, even on slower internet connections. Full-Screen Mode and Balance Tracker A notable addition to Defender is the full-screen mode. It opens the game in a new window, allowing players to immerse themselves fully in the football-inspired game without distractions. Moreover, a balance tracker has been added to the top bar, enabling players to monitor their spending easily and promote responsible gaming. Streamlined Gaming Interface NE Group has focused on refining the game's assets and code, eliminating extraneous elements to offer a more streamlined gaming experience. Furthermore, a new lobby area has been introduced, where players can access game history, statistics, and guides, enhancing the overall usability of the game. CEO Imran Bukhari’s Vision Imran Bukhari, CEO of NE Group, expressed his excitement about the enhancements, noting that Defender has been a massive hit since its launch. He anticipates that the revamped version, optimized for all mobile devices, will continue to garner strong results, especially in markets like Africa, the Indian subcontinent, LatAm, and Europe. About NE Group NE Group is a global leader in iGaming software, specializing in advanced, lightweight front-end solutions. The company operates two key verticals: NE Games and NE Sportsbook. NE Games is renowned for creating unique sports-focused games that bridge the gap between Sportsbook and Casino user experiences. This approach engages players and enhances retention. NE Sportsbook offers a rich, modular platform that delivers engaging gaming experiences through a lightweight front end. NE Group's commitment to innovation is evident in its thriving sports content apps business and divisions dedicated to revolutionizing the global gaming industry. A New Era for Crash Games The enhanced version of Defender represents NE Group's dedication to providing innovative and engaging gaming solutions. With its improved load times, full-screen mode, balance tracker, and streamlined interface, Defender is set to offer an unparalleled gaming experience. This launch underscores NE Group's commitment to staying at the forefront of the iGaming industry, continually evolving to meet and exceed the expectations of players and operators alike. The enhanced Defender is more than just a game; it's a testament to NE Group's expertise in creating immersive and responsible gaming experiences.
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Safer Gambling Week is a cross-industry initiative running throughout the UK and Ireland this November. This initiative is led by the Betting and Gaming Council (BGC), the Bingo Association, and BACTA. It aims to unite online and land-based operators to promote responsible gambling practices and to raise awareness about support. The goal is simple: Help players enjoy safe gambling. How do they achieve this? By encouraging reflection, healthy limits and open conversations about gambling behaviour. Why Talking About Safer Gambling Matters Safer Gambling Week has become a cornerstone in the UK’s ongoing effort to reduce gambling-related harm. The stand-out theme for this year, which will run from the 17th to the 23rd of November, is “Let’s talk about safer gambling.” Gambling is meant to be entertainment, but it is easy for habits to become harmful without realising it. By talking openly, people can spot the warning signs early, share experiences and support one another before things get hard. Seeking help is not a sign of weakness. It is about making gambling safe for everyone. Here are a few tips and pointers to keep in mind this Safer Gambling Week. Gambling Is Not a Way to Earn: It is easy to get all caught up in the excitement of a win when playing online slots and other casino games, but gambling is not a guaranteed way to make money. The odds are mostly in the house's favour, meaning luck and RNG determine the final outcome. It is important not to use money meant for essentials, but to only ever bet with what you are prepared to lose. As GamCare’s guide explains, responsible gambling starts with understanding what “affordable” truly means based on your personal situation. Pause Before You Play: Continuous play blurs your sense of time and the money you spend, increasing your risk. It is important to schedule regular pauses as it helps maintain perspective, reduces impulsive decisions and ensures gambling remains fun. Finding it hard to step away? Most UK-licensed platforms offer “reality check” reminders and timeout tools that automatically pause your play. Stronger Together: Personal relationships matter more than any bet. So, if gambling ever interferes with your family time, friendships or social life, it is important to act early. Honesty is key. Hiding gambling or lying about it is a warning sign. Reach out to GamCare for free, confidential support. Their trained advisors are available 24/7 via 0808 8020 133. Tools and Tips for Getting Help in the UK The licensed UK gambling industry takes its responsibility seriously, and so should you. Below are some tools you can use for safer gambling: Set deposit limits Self-exclude from gambling platforms Block gambling websites Restrict gambling payments through your bank Limit gambling-related content There are also several trusted organisations providing expert, judgment-free support to those in the United Kingdom. GamCare BeGambleAware.org Dunlewey Substance Advice Centre For more information about the tools available and the organisations that can help, contact customer support at the online casino you frequent. Safer Gambling Starts with You Safer Gambling Week is more than a campaign; it is a reminder that you can seek support whenever you need it. To find licensed operators that prioritise player protection and responsible gambling, visit our selection of safe and trusted UK online casinos.
Football fans will have easier access to top trending betting options with Betfred Sport now that they have partnered with award-winning betting tool developers, Checkd Dev. Andrew Grimshaw, Commercial Director at Checkd Dev, said: “We are delighted to be working with fellow Mancunians Betfred on our Trending Bets product. More and more major bookmakers are recognising the tangible value of our automated betting solutions, and it is especially gratifying to collaborate with a local partner on this launch.” When a longstanding history of betting excellence combines with the cutting-edge iGaming technology and development experience, the punters are always the ones to win big! Betfred Integrates innovative ‘Automated Betting System’ Never one to rest on its laurels, Betfred continues to pursue new and innovative ways to enhance the sports betting experience. This recent partnership with Checkd Dev is another of those customer-first decisions. Mark Hartley, Head of Product at Betfred, explained: “This partnership with Checkd Dev is a great example, helping us solve a simple problem for football fans: researching and building an accumulator can sometimes feel like hard work!” Adding: “With one-click, data-driven selections, we’ve made the process quicker and easier, while still giving customers the choice and depth they want. Accas are already one of our most compelling propositions, thanks to our popular promotion Acca Flex.” Not only does the new ABS allow experienced football fans to quickly and easily build complex accas, but it also comes loaded with predefined options, making it easier for new bettors to try more complex bets. The Customer Benefits of ABS The introduction of this technology-driven betting system makes joining Betfred a no-brainer for bettors who value simplicity, ease of use, accessibility, and enhanced promotions. Here is a quick breakdown of the benefits of ABS: Simpler Experience: One-click, pre-configured bets remove the need for manual research and years of experience before betting. Faster Decision Making: Bettors can select bets quickly without having to wade through loads of team and player information. Data-driven Insights: Performance-based odds and probabilities mean customers will bet with more confidence and trust the system's selections. Improved Engagement: Enticing promotions like Acca Flex and money-back guarantees on single-leg loses make the experience more rewarding and encourages adoption. Frictionless Betting: Punters still have options, only now with a streamlined interface that reduces cognitive load. One of the most important additions to this list of benefits is that using the Automated Betting System’s selection of pre-configured betting products does not mean losing out on Betfred’s proprietary pricing. Ready to Take Your Shot at Goal? If the idea of easily backing your favourite teams using accumulators, getting cash back on single-leg losses, and making the most of Betfred’s fantastic pricing appeals to you, then follow these steps to get into the game: Open a new Betfred account Verify your customer information Claim the generous welcome bonus Select a payment method to fund your account Try the Acca Flex betting option With Acca Flex, you stand to win up to 100% of your Pre-Match or In-Play Football Acca (5+ legs, min. odds 1/2 per leg) bets. If you go one leg down, you can get up to £10 in cash back!
It’s the most exciting time of the season for football fans, and bet365 Sports is making sure that all sports bettors are getting a little extra in their Christmas stockings this year. Are you ready to be a part of the action? Back Your Favourite Football Team While the year may be ending, there’s still time to enjoy the thrill of the football season, with some of the most important matches taking place before we say goodbye to 2025. Dive into the English Premier League and be sure not to miss the top matches between the following teams with the best betting odds: Chelsea vs Aston Villa Man City vs Nottingham Forest Arsenal vs Brighton If the African Cup of Nations is your event of choice, bet365 has ACCA boosts, bet boosts, and big possible returns on your wagers. Don’t miss the following matches as the season heats up: Morocco vs Mali South Africa vs Egypt Tunisia vs Nigeria For fans of the EFL Championship, the following matches are all ready to help determine who takes the top spots in the table, with plenty of thrilling clashes on the cards: Coventry vs Ipswich Town Hull City vs Sheffield Wednesday Wrexham vs Preston From now until the end of the year, there’s plenty of top-notch football to take note of. No matter your favourite league or team, the popular betting platform has got you covered. Keep your eye on the sportsbook to learn more about special bet offers and boosts that may be added before the events begin, or stay up-to-date and watch in real-time with the Live Play option. Kick Off with Festive 12 at Bet365 Lace up your boots and get in on the action with the exciting Festive 12 promotion. With 12 days ready to be unwrapped, you can look forward to non-stop betting rewards all season long. Running from the 20th to the 31st of December 2025, you can visit Bet365 to unwrap a new gift for 12 days. Every day contains a new surprise that can be claimed by all eligible customers. Ready to get started? Sign up at bet365, head to the Festive 12 promotion page, and grab your gift from under the tree! Every offer has its own T&Cs, and may include free bets, bet credits, bonuses, and more. Pssst! We have a secret for you - Unwrap all 12 days, and Bet365 will reward you with an additional 13th gift! Prizes you receive can be used on some of the biggest betting events of the year, such as: English Premier League (including Aston Villa vs Man United, Fulham vs Nottm Forest, Chelsea vs Aston Villa, and Arsenal vs Aston Villa) EFL Cup (including Arsenal vs Crystal Palace) EFL Championship African Cup of Nations Horse Racing NBA NFL Join in on the festive fun at bet365 Sports these holidays and always play responsibly! 18+ | Terms and Conditions Apply | Registration Required | GambleAware.org | bet365 has a range of useful tools to help you stay in control of your gambling.
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