For the most part, the fun of online casinos is dictated by the games on offer and the possibility of cashing in on an enticing promotion. However, it certainly helps when you receive top class treatment as you play, allowing you to enjoy the experience with peace of mind.
Of course, almost every online casino boasts a 24/7 customer care service. However, for many this simply means that there is someone on the end of the phone or you can send an e-mail to a generic address. What Casino King has done brilliantly is to streamline their e-mail support in order to guarantee a more effective response. So, instead of just a single e-mail address, Casino King offers four different addresses, each one specifically created to deal with particular questions and queries. As a result, you can expect a remarkably efficient response. However, you will also find what is possibly the most convenient way to communicate with customer services - Using the chat feature, you can be in touch directly with a representative and chat in real time to solve your problem.
However, at Casino King, there is another entire level of service on offer thanks to the VIP club. At Casino King, loyalty really is rewarded. Unlike some online casinos, this VIP club is extremely accessible as it is divided into three loyalty levels. At any of these levels, you will receive increased deposit and table limits, automatic bonuses and access to special promotions. Of course, in terms of customer service, there is a dedicated representative to take care of you. Depending on which level of VIP care you qualify for, you will be able to cash in your comp points for prizes. For the top Black Diamond level, you can enjoy a 75/1 ratio.