GAMSTOP hits record registration numbers and unveils a 5-year auto-renewal exclusion, addressing feedback from over half a million users.
GAMSTOP, the UK's national self-exclusion scheme for responsible gambling in online gambling, has announced record-breaking registrations alongside the launch of a new 5-year auto-renewal exclusion option. This addition addresses feedback from vulnerable consumers seeking long-term safeguards against gambling.
GAMSTOP has reported its highest daily sign-up numbers since it launched in 2018. On January 1st, 415 people registered, followed by 413 on January 2nd and 396 on January 6th. These numbers are the highest daily sign-ups since May 2023, showing that more people in the UK are seeking help with gambling.
Since it started, the national self-exclusion scheme has had more than 530,000 registrations. This shows how important it is in helping people manage their gambling habits.
In direct response to feedback from its users, GAMSTOP has introduced a 5-year auto-renewal exclusion option. This new feature lets people automatically extend their self-exclusion after the initial 5-year period. It provides peace of mind for those who want to take a longer break from gambling activities.
Under this system, users will have their exclusion renewed automatically for another 5 years unless they actively choose to opt out. This special feature builds on existing options, that include periods of 6-month, 1-year, and standard 5-year exclusions, this is ensuring that individuals have more flexibility and long-term solutions.
Independent evaluations of GAMSTOP's services found that many users feel anxious about when their exclusion periods will end.. Some would even prefer a lifetime exclusion option if it were available. To alleviate these concerns, the auto-renewal feature ensures that exclusions remain active unless users take deliberate steps to opt out.
For additional support, consumers with 5-year exclusions (both with and without auto-renewal) will now receive email reminders every 15 months. This proactive communication aims to keep users informed about their exclusion status and renewal options.
Lets say you are currently in a 5-year exclusion, you can now easily upgrade your account to include the auto-renewal option. This allows all users, both new and existing, to access the latest tools to help them manage their gambling habits..
We've got the GAMSTOP Group CEO, Fiona Palmer in this quote when she emphasized the significance of this development:
We have come a very long way since our launch in April 2018, but our journey doesn’t stop there. Our goal is to provide consumers with tools and options that empower them to take control of their gambling activity. Consumers wanted longer exclusion periods and we listened. The introduction of the 5-year auto-renewal exclusion is an important step in ensuring consumers’ peace of mind and helping vulnerable individuals take a sustained break from gambling.
GAMSTOP is a free, independent service that allows UK residents to self-exclude from online gambling websites and apps. Operated by the not-for-profit Gamstop Group, the scheme also oversees the Multi-Operator Scheme for Betting Shops (MOSES). Users select their exclusion period, and once the minimum duration ends, they remain excluded unless they actively request to re-enter and complete the removal process.
With an overwhelming already over 530,000 registrants since 2018, GAMSTOP operation continues to innovate and grow, it offers vital support to players that need help.
This milestone announcement and new exclusion option underscore GAMSTOP's commitment to listening to its users and adapting its services to meet their needs effectively.
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